Reference

Open l0ttery Privacy Policy

l0ttery keeps your account data, cookie settings, and verification records under one privacy policy, so you can see what we collect before you open an account.

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CONTACT CHANNELS

Browse Privacy Contact Paths

If you want to ask about a stored record, a cookie choice, or a correction, use the email link, the in-account form, or the contact path shown after sign-in.

Email Us Send your request from the email linked to your account, mention the data or setting you want changed, and we will verify the account before replying with the next step.
In-Account Form Use the form after login for corrections, access questions, or cookie choices. It keeps the request tied to your account, which helps us verify identity before we act.
Case Follow-Up If your request needs a fuller check, we move it to a case file and keep the thread open until the change is completed or we explain why it cannot be made.
HANDLING STANDARDS

Switch Through Data Safeguards

Our policy uses minimal collection, short retention where possible, and account-level checks before we share or change anything.

Data We Record

We keep the details needed to open and maintain your account, such as name, contact details, login history, device signals, and messages you send us. We do not keep extra fields without a clear reason.

Cookie Choices

Cookies help us remember your session, language, and device state so you do not have to repeat steps. You can clear browser cookies any time, but sign-in and saved settings may need to be set again.

Account Checks

When we verify withdrawals or changes to sensitive settings, we compare the request against account records and recent activity. That check protects the account and helps us avoid sharing data with the wrong person.

Wallet Logs

Payment logs show the time, amount, and route for UPI, Paytm, or PhonePe activity, which helps us match a deposit or withdrawal request to the right account. We keep only what the record needs.

Retention Timing

We keep records for as long as needed for account support, legal duty, fraud checks, or dispute handling. After that, the data is deleted or anonymised in line with the law that applies to your account.

Change Requests

If you want a copy, correction, or deletion request, contact us from the email or form linked to your account. We will confirm identity first and then tell you what can be changed where local law permits.

Discover Common Privacy Questions

These answers explain how the privacy policy works in practice: what we keep, why some records stay longer, and how you can ask for access or changes. We keep the steps simple inside the account, and we only act on requests that fit local law and the identity checks we must complete. If something is not available in your area, we will say so before you send the request.

It explains what we collect, why we collect it, how long we keep it, and how you can ask for corrections or deletion where local law permits through the account.

We may record registration data, login activity, device signals, support messages, and payment references needed to run your account and verify activity. We avoid collecting anything that does not support those tasks.

Cookies help keep you signed in, remember language choices, and reduce repeated steps. You can clear them in your browser, but some settings may need to be set again after that.

Yes. Send the request from the email or form linked to your account, and we will first confirm it is really you. We then share the next step that local law allows.

We keep records only as long as needed for account handling, dispute checks, legal duty, and fraud checks. When those needs end, we delete or anonymise the data where the law permits.

Yes. UPI, Paytm, and PhonePe records may appear in account logs so we can match deposits or withdrawals and respond to questions about the transaction trail. We keep the record set limited.

Use the contact route inside your account or write to the address listed in the support section. Include the email or phone linked to your account so we can verify and respond.

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